{"id":78673,"date":"2025-05-22T14:18:04","date_gmt":"2025-05-22T12:18:04","guid":{"rendered":"https:\/\/spiglobalplay.com\/?page_id=78673"},"modified":"2025-05-22T14:20:43","modified_gmt":"2025-05-22T12:20:43","slug":"systeme-reservation-gestion","status":"publish","type":"page","link":"https:\/\/spiglobalplay.com\/fr\/systeme-reservation-gestion\/","title":{"rendered":"Syst\u00e8me de R\u00e9servation et de Gestion"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-kze87hzu-d08c87c1b1e31a26f79779d31f8f7a50 main_color avia-section-large avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-78673'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9gtnve-5d06e71b67326d6cc8b7093eb4e3f683\">\n#top .av-special-heading.av-9gtnve-5d06e71b67326d6cc8b7093eb4e3f683{\npadding-bottom:0;\nfont-size:68px;\n}\nbody .av-special-heading.av-9gtnve-5d06e71b67326d6cc8b7093eb4e3f683 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-9gtnve-5d06e71b67326d6cc8b7093eb4e3f683 .av-special-heading-tag{\nfont-size:68px;\n}\n.av-special-heading.av-9gtnve-5d06e71b67326d6cc8b7093eb4e3f683 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-9gtnve-5d06e71b67326d6cc8b7093eb4e3f683 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-9gtnve-5d06e71b67326d6cc8b7093eb4e3f683 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-9gtnve-5d06e71b67326d6cc8b7093eb4e3f683 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-1  el_before_av_one_full  avia-builder-el-first  av-inherit-size av-linked-heading'><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Syst\u00e8me de R\u00e9servation et de Gestion<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='flex_column av-7bi3je-53b12821ddf4c87cd7e12a3479b25912 av_one_full  avia-builder-el-2  el_after_av_heading  el_before_av_three_fifth  first flex_column_div  '     ><\/div><div  class='flex_column av-4v4gpe9-4b5a8e311c0f7bc135553c3be4ff08c8 av_three_fifth  avia-builder-el-3  el_after_av_one_full  el_before_av_two_fifth  first flex_column_div  column-top-margin'     ><div  class='avia-slideshow av-mazc4p0x-910e3fb197feb5b41de2d3d6938395b3 avia-slideshow-1536x1536 av_slideshow avia-slide-slider  avia-builder-el-4  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 66.414523449319%;'><li  class='avia-slideshow-slide av-mazc4p0x-910e3fb197feb5b41de2d3d6938395b3__0  slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-71757 avia-img-lazy-loading-not-71757\"  src=\"https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Packagebuilder.png\" width=\"1322\" height=\"878\" title='Funbutler_Packagebuilder' alt=''  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Packagebuilder.png 1322w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Packagebuilder-300x199.png 300w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Packagebuilder-1030x684.png 1030w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Packagebuilder-768x510.png 768w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Packagebuilder-705x468.png 705w\" sizes=\"(max-width: 1322px) 100vw, 1322px\" \/><\/div><\/li><li  class='avia-slideshow-slide av-mazc4p0x-910e3fb197feb5b41de2d3d6938395b3__1  slide-2 slide-even'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-71797 avia-img-lazy-loading-not-71797\"  src=\"https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Bookingform1.png\" width=\"1322\" height=\"878\" title='Funbutler_Bookingform1' alt=''  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Bookingform1.png 1322w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Bookingform1-300x199.png 300w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Bookingform1-1030x684.png 1030w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Bookingform1-768x510.png 768w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Bookingform1-705x468.png 705w\" sizes=\"(max-width: 1322px) 100vw, 1322px\" \/><\/div><\/li><li  class='avia-slideshow-slide av-mazc4p0x-910e3fb197feb5b41de2d3d6938395b3__2  slide-3 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-71737 avia-img-lazy-loading-not-71737\"  src=\"https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Bookingform2.png\" width=\"1322\" height=\"878\" title='Funbutler_Bookingform2' alt=''  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Bookingform2.png 1322w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Bookingform2-300x199.png 300w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Bookingform2-1030x684.png 1030w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Bookingform2-768x510.png 768w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Bookingform2-705x468.png 705w\" sizes=\"(max-width: 1322px) 100vw, 1322px\" \/><\/div><\/li><li  class='avia-slideshow-slide av-mazc4p0x-910e3fb197feb5b41de2d3d6938395b3__3  slide-4 slide-even'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-71747 avia-img-lazy-loading-not-71747\"  src=\"https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Bookingreferens.png\" width=\"1322\" height=\"878\" title='Funbutler_Bookingreferens' alt=''  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Bookingreferens.png 1322w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Bookingreferens-300x199.png 300w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Bookingreferens-1030x684.png 1030w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Bookingreferens-768x510.png 768w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Bookingreferens-705x468.png 705w\" sizes=\"(max-width: 1322px) 100vw, 1322px\" \/><\/div><\/li><li  class='avia-slideshow-slide av-mazc4p0x-910e3fb197feb5b41de2d3d6938395b3__4  slide-5 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-71777 avia-img-lazy-loading-not-71777\"  src=\"https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Report.png\" width=\"1322\" height=\"878\" title='Funbutler_Report' alt=''  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Report.png 1322w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Report-300x199.png 300w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Report-1030x684.png 1030w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Report-768x510.png 768w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Report-705x468.png 705w\" sizes=\"(max-width: 1322px) 100vw, 1322px\" \/><\/div><\/li><li  class='avia-slideshow-slide av-mazc4p0x-910e3fb197feb5b41de2d3d6938395b3__5  slide-6 slide-even'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-71787 avia-img-lazy-loading-not-71787\"  src=\"https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Staffcalendar.png\" width=\"1322\" height=\"878\" title='Funbutler_Staffcalendar' alt=''  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Staffcalendar.png 1322w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Staffcalendar-300x199.png 300w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Staffcalendar-1030x684.png 1030w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Staffcalendar-768x510.png 768w, https:\/\/spiglobalplay.com\/wp-content\/uploads\/2025\/02\/Funbutler_Staffcalendar-705x468.png 705w\" sizes=\"(max-width: 1322px) 100vw, 1322px\" \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Pr\u00e9c\u00e9dent\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-1' aria-describedby='av-svg-desc-1' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-1'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-1'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-2' aria-describedby='av-svg-desc-2' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-2'>Suivant<\/title>\n<desc id='av-svg-desc-2'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><a href='#4' class='goto-slide ' >4<\/a><a href='#5' class='goto-slide ' >5<\/a><a href='#6' class='goto-slide ' >6<\/a><\/div><\/div><\/div><div  class='flex_column av-1ia06y9-90efcf15f56bbae96c08ab4c628c01cb av_two_fifth  avia-builder-el-5  el_after_av_three_fifth  el_before_av_one_full  flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-mazc2sr7-4b58230ff1ed90a38c4b7191d52acfff '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>L&rsquo;importance d&rsquo;un syst\u00e8me de r\u00e9servation et de gestion centr\u00e9 sur le client<\/strong><\/p>\n<p>Dans l&rsquo;industrie des loisirs et du divertissement, une exp\u00e9rience client fluide est essentielle \u00e0 la rentabilit\u00e9. Un syst\u00e8me de r\u00e9servation centr\u00e9 sur le client ne r\u00e9pond pas seulement aux besoins imm\u00e9diats, mais anticipe \u00e9galement les pr\u00e9f\u00e9rences, offrant une exp\u00e9rience personnalis\u00e9e qui encourage les visites r\u00e9p\u00e9t\u00e9es et les avis positifs. Le syst\u00e8me de r\u00e9servation et de gestion de SPI Global Play, <strong>Funbutler<\/strong>, pour les FEC (Family Entertainment Centers) et les centres d\u2019activit\u00e9s, offre une telle solution, compl\u00e9tant l&rsquo;offre des clients avec une plateforme robuste et intuitive. Funbutler est con\u00e7u pour am\u00e9liorer l\u2019exp\u00e9rience des clients et du personnel en simplifiant la mani\u00e8re dont les activit\u00e9s sont r\u00e9serv\u00e9es, pay\u00e9es et g\u00e9r\u00e9es en ligne.<\/p>\n<\/div><\/section><\/div><div  class='flex_column av-1a9fe1d-edcde8ea0a8cf24ef909eef28eafab50 av_one_full  avia-builder-el-7  el_after_av_two_fifth  avia-builder-el-last  first flex_column_div  '     ><section  class='av_textblock_section av-mazc7nqq-9ca58a8909e0805a8ba506cdeea78818 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>Principaux avantages<\/strong><\/p>\n<ul>\n<li>Satisfaction client am\u00e9lior\u00e9e: R\u00e9duit les erreurs de r\u00e9servation, am\u00e9liorant ainsi les premi\u00e8res impressions et l&rsquo;exp\u00e9rience globale des clients, ce qui augmente la repetition des visites.<\/li>\n<li>Efficacit\u00e9 op\u00e9rationnelle accrue: Rationalise les op\u00e9rations pour permettre au personnel de se concentrer davantage sur les interactions avec les clients, am\u00e9liorant ainsi la qualit\u00e9 du service.<\/li>\n<li>Augmentation des ventes: Exploite des forfaits pr\u00e9optimis\u00e9s et un acc\u00e8s facile \u00e0 des services suppl\u00e9mentaires pour encourager les ventes incitatives et crois\u00e9es. Le syst\u00e8me est enti\u00e8rement int\u00e9gr\u00e9 au site web, disponible 24\/7.<\/li>\n<li>Int\u00e9gration du marketing et du CRM: Suivi et gestion efficaces des interactions avec les clients, soutenant le marketing cibl\u00e9 et des services personnalis\u00e9s pour favoriser la fid\u00e9lit\u00e9.<\/li>\n<\/ul>\n<p><strong>Caract\u00e9ristiques du syst\u00e8me<\/strong><\/p>\n<ul>\n<li>Outils promotionnels: Inclut des QR codes, des bons et des codes promotionnels pour am\u00e9liorer les taux de r\u00e9servation.<\/li>\n<li>Support marketing cibl\u00e9: Engage efficacement les clients \u00e0 chaque point de contact.<\/li>\n<li>CRM int\u00e9gr\u00e9: G\u00e8re les interactions avec les clients pour am\u00e9liorer la fid\u00e9lisation.<\/li>\n<li>Analyse et rapports: Fournit des informations pr\u00e9cieuses sur les tendances et les comportements des clients.<\/li>\n<li>Efficacit\u00e9 op\u00e9rationnelle: Utilise des listes de contr\u00f4le automatis\u00e9es pour maximiser la productivit\u00e9 du personnel.<\/li>\n<li>Automatisation du marketing: Personnalise les communications en fonction des pr\u00e9f\u00e9rences des clients.<\/li>\n<\/ul>\n<p><strong>Syst\u00e8me de Point de Vente (POS) int\u00e9gr\u00e9<\/strong><\/p>\n<ul>\n<li>Comptabilit\u00e9 et paiements simplifi\u00e9s: Combine de mani\u00e8re transparente les processus de paiement avec les commandes en ligne.<\/li>\n<li>Efficacit\u00e9 op\u00e9rationnelle: Am\u00e9liore l&rsquo;efficacit\u00e9 dans tous les centres d&rsquo;activit\u00e9s.<\/li>\n<\/ul>\n<p><strong>Int\u00e9gration avanc\u00e9e et efficacit\u00e9 op\u00e9rationnelle<\/strong><\/p>\n<ul>\n<li>Int\u00e9gration POS: G\u00e8re efficacement des lieux comme les parcs de trampolines et les escape rooms.<\/li>\n<\/ul>\n<p><strong>Avantages du syst\u00e8me<\/strong><\/p>\n<ul>\n<li>Gestion transparente des transactions<\/li>\n<li>Synchronisation des donn\u00e9es en temps r\u00e9el<\/li>\n<li>Comptabilit\u00e9 efficace<\/li>\n<li>Service client am\u00e9lior\u00e9<\/li>\n<li>Contr\u00f4le centralis\u00e9<\/li>\n<li>Solutions \u00e9volutives et flexibles<\/li>\n<\/ul>\n<p><strong>Am\u00e9liorer les r\u00e9sultats commerciaux<\/strong><\/p>\n<ul>\n<li>Augmentation des taux de r\u00e9servation: Atteint jusqu&rsquo;\u00e0 50 % pour les forfaits et 30 % pour les services.<\/li>\n<li>R\u00e9duction des communications: R\u00e9duit les emails et appels jusqu&rsquo;\u00e0 70 %.<\/li>\n<li>Contr\u00f4le financier et op\u00e9rationnel: \u00c9conomise jusqu&rsquo;\u00e0 30 % de temps gr\u00e2ce \u00e0 des processus comptables simplifi\u00e9s.<\/li>\n<\/ul>\n<p>Le syst\u00e8me de r\u00e9servation et de gestion Funbutler de SPI Global Play permet aux clients de r\u00e9pondre aux besoins des consommateurs modernes, am\u00e9liorant ainsi les exp\u00e9riences des clients et la performance de l&rsquo;entreprise tout en optimisant la satisfaction des invit\u00e9s et la rentabilit\u00e9.<\/p>\n<\/div><\/section><\/div><\/div><\/div><\/main><!-- close content main element --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9ddrzu-2ccd02760a8cb48538a0934d1e198215\">\n.avia-section.av-9ddrzu-2ccd02760a8cb48538a0934d1e198215{\nbackground-color:#efefef;\nbackground-image:unset;\n}\n<\/style>\n<div id='contactus'  class='avia-section av-9ddrzu-2ccd02760a8cb48538a0934d1e198215 main_color avia-section-large avia-no-border-styling  avia-builder-el-9  el_after_av_section  el_before_av_section  newformsubpages avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-78673'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" 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